Troubleshooting

Find the answers to the most common problems.

Image with bad colors and lines
If you get an image that looks like the one below this is a bug with your PCs video card driver. We have only seen this with Dell PCs so far but it could af...
Mon, 2 Nov, 2020 at 4:53 PM
Upgraded to Smokeless Range 3 and my Add-ons are not showing
Your add-ons were installed alongside Smokeless Range 2, in the location determined by the install option you chose back then ("For me only" or &q...
Sun, 30 Aug, 2026 at 3:38 PM
My shots are not accurate in the VST Pro but are in the other software.
If you have the VST Pro with VST Pro Control Station and the shots are not accurate but they are accurate in the Smokeless Range and other apps, this is bec...
Sat, 29 Aug, 2026 at 2:01 PM
Shots are not registering in Bomb Blast but they are in other apps
This will happen if you are running a high refresh rate on your computer. Go into your advance displays and make sure the refresh rate is set to 60Hz.
Wed, 10 Sep, 2025 at 2:17 PM
I get an error code 14 when I try to open the IPSC
Go to https://smokelessdownload.com/ and run the installer for the IPSC Challenge. That will fix the issue.
Wed, 10 Sep, 2025 at 1:53 PM
Shots are not tracking in the Smokeless Range
Smokeless Range Not Detecting or Tracking Laser Shots If your laser shots are not being detected or tracked properly in the Smokeless Range, the issue is u...
Sat, 29 Aug, 2026 at 2:25 PM